Personal Injury & Legal Intake; US & Canada
When a potential client calls after hours — or while intake's already on another line — Assay answers; qualifies the matter, screens it against your criteria, and books the consult. A message slip becomes a signed case.
Assay Score
0 qualified meetings
from 73 intake calls; this month
owner to owner
You didn't start your business to chase phone calls or work a lead list at midnight. Assay handles that part — answering, qualifying, booking — so the work turns into money without turning into your evening.
No 9pm callbacks. No list you never get to. Assay handles first contact end to end — answering, asking the right questions, booking the job — while you stay on the work you're already doing.
A person is a salary that clocks out at five. Assay works every hour for one predictable monthly price — less than the receptionist or rep you'd hire to match it, and it never quits, never calls in sick.
A missed call isn't nothing — it's a customer dialing your competitor thirty seconds later. Assay picks up nights, weekends, and lunch rushes: exactly the hours slipping away right now.
It tells callers up front that it's your assistant, sticks to your script, and hands anything tricky to a real person. Every call is recorded and scored — and all of it is yours to review.
Live in 48 hours. After that, it's the rare kind of technology you get to forget about — because it just works while you don't have to think about it.
Every intake call that hits voicemail is a signed case that dials the next firm on the list.
Here's what happens when a real case calls and intake can't pick up.
Thursday, 9:42 PM
Rear-end collision, ER visit yesterday, looking for representation tonight. The call that becomes a case.
Every firm loses the same way: not on the merits, but on a missed call.
A typical week
Without Assay
19 intake calls this week. 11 came in after hours.
The answering service took messages; 6 had retained another firm by morning.
Each callback started cold; no matter details, no urgency captured.
Signed cases this week: 2.
With Assay
19 intake calls. Assay answered every one.
9 scored 80 or above; qualified, conflict-screened, consults booked.
Matter details captured live; your attorney opens a full record, not a slip.
Signed cases this week: 6.
And it costs less than the fee on one signed case.
Built to spec. Cannot lie.
| Human SDR | Assay | |
|---|---|---|
| Value of one signed case | Thousands in fees | Recovered |
| After-hours intake | Message slip | Qualified + booked |
| Conflict + criteria screening | Next business day | On the call |
| Setup time | New intake hire: weeks | 48 hours |
Pricing
The only difference is volume.
Starter
$699
per month; 7-day free trial
No setup fee
750 minutes; 250 calls
Outbound batch dialer
Assay Score; full transcripts
5-step email drip
Live dashboard
Professional
$4,499
per month; dedicated onboarding
$2,500 one-time setup
6,000 minutes; 2,000 calls
Inbound + Outbound
CRM, Calendar, SMS, Slack
Sentiment analysis
Dedicated onboarding call
Enterprise
$24,999
per month; custom onboarding
$5,000 one-time setup
15,000+ minutes; fully managed
Meta Ads integration
LinkedIn pipeline
Dedicated project manager
1-hour support SLA
Full feature breakdown at /pricing · US and Canada · CCPA compliant · Number porting included
How it works
Forward overflow and after-hours
Your intake line stays. Assay answers when the desk is busy or the office is closed.
We run your intake flow
Your questions — matter type, injury, treatment, representation status, statute, conflicts. Scored 0–100 against your criteria.
The consult lands on your calendar
Score 80+: consult reserved with your intake attorney, matter details pushed to your case-management system, caller texted a confirmation.
Your attorney opens a full file
No callback tag, no cold start. Your team picks up a qualified, screened matter ready for a consult — not a voicemail.
Catching the call is just the first step. See the whole system that keeps the lead →
Pick up; even at 9pm.
Start your free 7-day trial →or call our demo agent now: +1 (844) 216-8485
or book a 30-minute demo: calendly.com/getassay/30min
Is my data secure?
All data is stored on US servers. CCPA compliant; 90-day retention policy. Nothing leaves your region.
Can I keep my number?
Yes. Bring any existing business number, or we provision a new dedicated number at setup. US and Canada covered.
How fast is setup?
Live in 48 hours. We configure your agent, script, and integrations; you upload your list and press go.
the honest comparison
Platforms sell you building blocks and a per-minute meter — you assemble the agent, wire the telephony, and reconcile four or five invoices that grow with every call. Assay sells you the outcome: a fixed monthly price with minutes included, and a done-for-you agent live in 48 hours. You trade a variable bill and a dev project for a known number and a booked calendar.